Makato flow
We Are “Masters Of Execution” Ensuring Lean 
Best Practice Implementation for more than 20 years!

We Ignite the Talent within!

The makoto platform

Designed to Educate, Engage & Expose Best Practices

Experience you can trust

The professionals at Makoto Flow Ltd have spent the last 30 years crafting and honing their unique know-how skills and application of optimization best practices.  Throughout those years, a natural key contributor for success is having the right leaders embracing these best practices on a daily basis. 
For that reason, we have one of the most robust “lean thinking for leaders” coaching & mentoring programs focused solely on assisting lean leaders in sustaining their efforts. 
We have shared that  knowledge and our formula for sustainability on the stages of top businesses globally in over 57 countries and with several leading Fortune 500 companies.
Our advisory and mentorship programs specifically target the needs of Senior Executives & Mid-Level Leaders evolving in the Manufacturing & Service sectors who are responsible for improving their monthly cost of operations, erradicating business inefficiencies as well as bridging cultural mindset gaps.
All of our consulting professionals have an average of over 20+ years’ of extensive experience within the industry. Of the 19 most profitable sectors of industries in the world (according to Forbes 2016) we have worked with 17 of those industries. Our expertise resides within the Toyota Production System (TPS), globally known as Lean Management, which has helped Companies increase their capabilities and market share. Our specific field of focus drives the application of specialized methodologies and practices that:

  • Optimizes systems, processes & talent execution

  • Creates alignment across the organization with lean thinking changing “mindsets & behavioral” actions of leaders

  • Enhances the journey of your customer experience

Welcome to

The Ignite Your Talent Workshops

With more than 75+ Lean Workshops & Certifications available & designed specifically to support implementation & sustainability of a lean culture, Register below to learn more about these powerful learning experiences.


Geno Johnston



“I had the pleasure of learning leadership and Kaizen under DJ at Peterbilt Motors for months. His ability to reach out and stretch an individual to empty their cup from bad habits to new insights of continuous improvement was an incredible journey. His style of teaching is fun and challenging. DJ has a deep knowledge of the Kaizen methodology and is able to teach by example. His expertise and passion will benefit any organization from teaching, coaching or application of Kaizen.”

Senior Operations Auditor, Truck Manufacturer (USA)
Maximizing Your Benefit From Our Hands-on Strategies & Advisory Services that Generate Unimaginable Natural Business Outcomes.
Optimitation Consulting

We offer a scalable set of consulting services ranging from Initial Engagement to Full Transformation that is a proven and easy to follow blueprint for success. Our unique capabilities to engage and inspire both on-site and virtually gives our clients the maximum support for their lean implementation needs.  

Areas of Focus:

  • Lean Thinking Principles & Practices (Engaging Hearts & Minds)

  • Simplifying Complexity (Value Chain Optimization)

  • Visualizing & Improving Standardization (3 Big Ideas)

  • Takt, Flow, Small Batch and then Pull Thinking (JIT Principles)

  • Total Management System Architecture (TMS=TPS+TPM+TQM+TPD)

  • Insistent, Consistent & Persistent (Driving Lean Leadership Behaviors)

Coaching the Lean Mindset

As Lean Mentors & Coaches, we enable leaders at all levels to focus on a variety of best practices and approaches designed to support solution identification and resolution for most business challenges.  Through 1-on-1 & Group Coaching Sessions our systematic approach to common leadership practices, help focus execution and lean mindset & behavioral changes.  Our “thinking people system” incorporates the following:

  • Strategic Direction: Clear purpose and rationale for optimization changes (focused strategic leadership with deliverables via Hoshin’s or Lean Outcome Trees)

  • Talent Development: Leveraging capability and capacity (competency) to lead and sustain the new practices or way of working (people engagement)

  • System Thinking: Developing an End to End perspective of the value chain and implementing systems not tools, for greater impact and long-term influence (process optimization & improvement)

  • Outcome Driven: Focus only on the few “wildly important” metrics that impact your business and improve the overall customer experience (performance management)

75+ Workshops addressing various proficiency levels that cover, Foundational Knowledge, Intermediate Knowledge and Advanced Knowledge in the application and utilization of TPS best practices.

  • Basic workshops are Informative & Action Oriented including 6 Core Fundamental Workshops that engage the mind, influence real processes and delivers outcomes.

  • Intermediate includes a variety of Customized Practical Workshops that are designed specifically to develop the skill sets and competencies to facilitate small to medium scoped events & projects.

  • Advanced covers Change Agents of Complexity enabling a deeper level of knowledge that expands across the value chain for end-to-end optimization of the business enterprise.

Our Japan Lean Immersion Tours are life changing events that are critical to any lean transformation. From the moment you arrive in Japan to the time you depart, we ensure that your every experience is a special one. Each day we visit a different site that is designed to “stretch” the traditional applications of Lean so that participants come away with a clear understanding of what good looks like for their business or team. Our lean practitioners, facilitators and staff members bring extensive real-world experiences in implementing Lean Production & Management Systems globally.  Here is why you should join us:

  • Total Immersion:  Immerse yourself in the birthplace of LEAN and learn how it breathes life into a variety of different industries and businesses while indulging your senses & experiencing the warm hospitality of the Japanese culture.

  • Practical Application of Concepts:  Visualize operational & transactional lean systems in action, experience lean activities like the 7 minute changeover, plus hear & question the Lean Leaders and Executives driving the transformation to learn from their journey on how they changed mindsets & behaviors. 

  • Drive Specific Outcomes:  Create a powerful how-to “roadmap” for your culture that enables you to reach that next level of performance through the systematic application of growing people and leaders, increasing overall productivity and capacity, while reducing operational costs and enhancing the customer experience journey.    

Japan learn inmersion tours

Now more than ever, CEOs have to embrace the challenges of more digitalization by working collectively with your core leadership team(s) in identifying and implementing a strategic approach for all Industry 4.0 initiatives (IoT, IIoT, IoP, CPS, RPA, MES, AI, etc.).  Stop taking a functional or band-aid approach of adopting technologies or digital solutions to help fix pain points generated by inadequate systems or processes within the business.  This kind of approach typically causes more issues than they solve and always bleeds more resources.  Start selectively modernizing your technical capabilities.  Begin to think with an end-to-end perspective for true value chain optimization (order to cash) by outlining the business, its critical chain and using those digital models (current and future states w/improvements) to simulate the impact.  By mining the data and simulating the impact, more effective and efficient ways of managing during this crisis as well as during normal operations, will help us with planning, forecasting, mergers & acquisitions, creating more value and of course, risk avoidance. 

What they say…
It truly has been a pleasure getting to know DJ and learning from his deep experience in Lean / Continuous Improvement. His depth of understanding for the principles of kaizen are some of the most profound of anyone I’ve met to date.
CEO, Technology Firm (North America)


DJ’s ability to carefully listen to client problems and strategically provide insightful and effective solutions by breaking down the issues into sequential phases shows the incredible power of his deep understanding and clinical analysis of any business situation.”
General Manager, Global Manufacturer (Thailand/Hong Kong)


“I had the opportunity to attend a Manufacturing Excellence Community Event held at Hewlett Packard. The event themed “Productivity”, DJ  shared his Operational Excellence experiences in over a dozen industries to an audience of more than 80 professionals and all of us were wowed by his witty yet insightful and practical solutions.”
Manager, Corporate Strategy (Singapore)
“This OE Project workshop taught us information for sure but they didn’t just give it to us, we had to live every bit of it and through that, we experienced the horrors of traditional leadership and the advantages of lean leadership.”
Director of Engineering, Parts Supplier (USA/China)

I got the pleasure to work with Mr. DJ Duarte when DJ was the Lean Management Consultant for our organization. During that time, I was part of the Kaizen Facilitator program where DJ modeled, coached, and mentored us with the Kaizen philosophy. During this year, DJ was able to engage and inspire us to develop eyes to see wastes and to change for the good. It was easy to see the Kaizen DNA in DJ as he was able to translate the power of continuous improvement methodologies into helping people and process to achieve sustainable results. Our team celebrated these sustainable results by being awarded the Most Outstanding Teamwork Award in September 2014. Now I am still applying the Kaizen concept in my daily life and it has changed me positively.
Sr. Sales Director, Integrated Resorts Provider (Macau)


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