About Us

Why We Are Global Optimization Experts & Lean Leadership Coaches

Known to many as the “Masters of Execution”, we specialize in sustainable transformational change. To truly value change, it requires at all levels commitment and involvement of leadership to actively engage in continually improving three specific areas: PEOPLE, PROCESSES & PERFORMANCE

Our “thinking people system” incorporates the following:

  • Strategic Direction: Clear purpose and rationale for optimization changes (strategic leadership)

  • Talent Development: Leveraging capability and capacity to lead and sustain the new practices (people engagement)

  • System Thinking: Developing an End to End perspective of the value chain and implementing systems not tools, for greater impact and long-term influence (process improvement)

  • Outcome Driven: Focus only on the few “wildly important” metrics that change impact your business as well as your customers (performance management)

With these powerful time-tested practices of Toyota, we are able to identify methods and approaches that help you to solve your business problems and develop a culture of continuous improvement.

We deliver results for our clients,

usually 3-5X EBITA.

Geno Johnston
Professional Highlights
  • Developed & Facilitates a unique Logistical and Maintenance Repair Program which is a key enabler for sustainable readiness change.
  • Extensive experience leading both Project-based & Events-based lean initiatives at several global multi-national, and governmental organizations.
  • Led several large Lean Office Projects for multi-billion dollar organizations.

With more than 25yrs of professional experience in the practical application, facilitation and implementation of living the “kaizen way” in industries as varied as custom manufacturing, pulp and wood fiber paper, (newsprint and filtration) oil & gas, electronics (computer hard drive), service & hospitality (casino operations), aerospace (maintenance & refurbishments and simulation), logistics (global supply chain) and office/service environments (finance, HR, IT, planning & procurement).

As an innovative thinker and leader of lean principles, Geno influences at every possible opportunity from the shop floor to the board room, from executive bodies to line workers, from middle management to team leads. His passion and thoughts are inspirational, while his sense of humility, use of humor, clarity of purpose and ability to explain with simplicity, creates the best opportunities for the much-needed success. Versed with a thorough and deep understanding of multiple methodologies as well as the application of lean thinking, his focus is on attaining “Gemba Based” results regardless of the industry nor the challenges.

Select Accomplishments:

  • Lean strategy in a non-production environment” in the memory storage industry. A one of a kind concept that utilized the Lean Principles that were specifically focused initiatives within the transactional or “back office” environment to achieve accurate and customer focused production plan and logistical replenishment, ensuring the production team had all needed information and material for error free, on time delivery. These are just some of the key efforts resulting in a marked increase in customer satisfaction as well as improvements to the logistics delivery that made this organization #1 in its market for on time delivery and lowest in customer complaints.

  • Lean takes practice,not just understanding” if you are serious about a lean cultural transformation. Changing traditional behaviors from using tools to modeling lean behaviors requires an emotional component that is critical for success. Our model deploys 12 distinct lean behaviors that support the attainment of easier ways of working, higher levels of quality and faster turnaround times.

  • Inform, Involve & Inspire for better sustainable results. Within the pulp paper industry, we deployed a series of “kaizen activities” over 18 months, focused on engaging and developing leaders. This resulted in several positive changes, embraced by the whole Global Business, savings of more than $47 Million USD across the board as well as reduction of scrap by 94%, and a 17% improvement of on time delivery.

DJ Duarte
Professional Highlights
  • Led and implemented both Project-based & Events-based lean initiatives at several global multi-national organizations.
  • Developed & Facilitates a unique End to End Lean Leadership Behavioral Workshop a key enabler for sustainable change
  • Led several large Lean Transformations for multi-billion dollar organizations

With more than 30yrs of professional experience in the practical application, facilitation and implementation of living the “Makoto Way” in industries as varied as custom manufacturing (HMLV & LMHV – products ranging from consumer lifestyles, oil & gas, electronics & medical devices), service & hospitality (casino operations, hospitality & retail), healthcare (front desk & out-patient care), aerospace (maintenance & refurbishments), logistics (global supply chain) and office/service environments (finance, HR, IT, planning & procurement).

As a solutions provider and leader of lean principles, DJ influences at every opportunity from the board room, to executive bodies, from middle management to team leads. His passion and insights are contagious and all the while his deep sense of humility, clarity of purpose and a calming presence, creates opportunities for success. With a thorough understanding and application of lean thinking, his focus is on attaining “break-though” results no matter the industry nor the challenges. Unique in this knowledge sharing industry, DJ was mentored by three well-known Japanese sensei’s. His “true north” perspective to the integrity of the principles and practices will afford his clients the opportunity to deliver remarkable and sustainable business results.

Select Accomplishments:

  • Lean strategy as a competitive advantage” in the telecommunications industry. A cradle to grave concept that utilized the Hoshin Kanri & laser focused improvement initiatives to achieve break-through market penetration. Main enablers were smooth flow of products & services, extra-ordinary customer care and streamlined logistics delivery that made this organization #1 in its market.

  • Impactful reductions of operational costs without a reduction in the workforce. A high-level approach to identifying and eliminating “pain points” that ate away at hard earned profits. Done in the off-shore construction industry as a preventive stop & fix initiative, we established strong standards in the way work is done, visualized the value of the process, eliminated all non-essential work to impact key performance metrics resulting in $250K daily operating vessel cost reductions.

  • It’s 80% about people and 20% about the tools” if you are serious about a lean cultural transformation. Changing traditional behaviors from using tools to modeling lean behaviors requires an emotional component that is critical for success. Our model deploys 12 distinct lean leadership behaviors that support the attainment of easier ways of working, higher levels of quality and faster turnaround times.

  • Inform, Involve & Inspire for better sustainable results. Within the service industry, in 8 months we deployed a series of “kaizen events” through the development of Optimization facilitators. 16 events later, $40 mil in hard & soft savings, .8% EBITA & 35% higher productivity.

Global Engagements

Inspiring Our Clients

Our Collaborative Global Partnerships