Global Optimization Experts & TPS/Lean Leadership Coaches

Known to many as the “Masters of Execution”, we specialize in sustainable transformational change. Culture is DNA. To truly change a Culture and adopt a “new way of working & thinking”, requires Commitment at all levels and 100% Involvement of leadership to actively engage a successful transformation. 
Trusted by 2000+ Companies in 47 Different Countries and 18 Different Industries
With more than 69 Strategic Joint Venture Partnerships Globally,
Our Team of TPS/Lean Professionals stand ready to Support Your Transformation Efforts.

Our Competitive Advantage is Our “Approach & Execution”

Our “thinking people system” incorporates focuses on 4 Key Areas

Strategic Direction

Ensuring that every transformation has a clear purpose and rationale for the business. Using Hoshin Kanri as our methodology of choice, we consistently ensure that every decision impacts the business is aligned you’re your strategic intent (Strategic Leadership)

Talent Development

Creating the right “Knowledge Management System” is essential element for sustainability. Leveraging capability, capacity and competency, of your leaders ensures the application & sustainment of every new practice (People Engagement)

System Thinking

We focus on fueling business growth. Using the Seven Financial Levers, we help leaders improve cash flow, speed the cash conversion cycle, and drive profitability. Our end-to-end model shortens sales cycles, reduces errors, and strengthens cash - business oxygen.

Outcome Driven

Creating laser focus is vital to delivering on business expectations. Therefore, we focus only on the few “wildly important” activities & metrics that change your business and delight your customers (Performance Management)

With these powerful time-tested practices of Toyota, we identify methods and approaches to solve your most pressing business problems and develop solutions to resolve them.

DJ Duarte

Global Optimization Expert

36+ Years Experience47 Countries18 Industries69+ Partnerships

Transform your operations with proven TPS/Lean methodologies that frees up capacity, smooths flow of operations, generates transparency, reduces costs and builds sustainable excellence.

What I Do

Optimize Operations & Businesses-  “Monozukuri” the art of making something. The implementation of global “best practices” that impact operating systems, deliver measurable hard savings, enhance the customer experience & gain stronger levels of commitment by leaders.
Develop TPS/Lean Leaders- “Hitozukuri” the art of developing people. Creating the right Structure enables “Leaders” to drive real changes in the business. Focusing on “what matters most”, building teams that are led by leaders with the right mindsets for lasting change & visualizing the journey, creates success.
Drive Transformation- “Henkaku” the art of transforming businesses. Blending traditional excellence with digital innovation creates a unique opportunity to “grow the business” in such a manner that your customers take notice and are delighted, while your competitors are challenged to keep up. People, Performance, Process & Innovation are intrinsically linked.

Industry Expertise

Manufacturing:Aerospace • Apparel • Automotive • Chemical • Construction • Electronics • Food • Industrial • Medical Devices
Services:Education • Entertainment • Hospitality • Insurance • Logistics • Casinos • Telecom • Retail
Specialized:Business Processing Outsourcing (BPO) • E-Commerce • Financial • Healthcare • Oil & Gas

My Approach

Focusing on the implementation of the Toyota Best Practices, we connect the Toyota Production System (TPS) + Total Productive Maintenance (TPM) + Total Quality Management (TQM) + Total People Development (TPD) in our approach that has consistently attained “unimaginable results”. From analysis to implementation and follow-up, we ensure companies around the world achieve sustainable business transformation results with direct impacts to the bottom-line and in the capabilities of their people.

Our Strength is Our Network

Since 2019, our expansion with collaborations across the globe include 69 Joint Venture Partnerships in more than 40 countries with 85 Consultants. This ever-expanding network of global TPS/Lean Experts & Coaches affords our clients the unique opportunity to provide Global Engagements with the best possible Local Expertise. That “network” has now positioned us to support both on-site and virtual TPS/Lean Transformations with our unique digital solutions for value chain optimization, energy optimization and digitalization. Our “Virtual Coaching” affords our clients synchronized heartbeat support strategies while off-site and links with our interactive “Virtual Obeya”.

As a solutions providers and leaders of TPS/Lean principles and practices, Makoto Flow’s network of professional’s influences at every level, from the C-Suite to Mid-Level Management and all the way down to the shopfloor with Team Leaders, enabling every aspect of a transformation to be fully embedded in the DNA of your business. 
Our passion and insights are contagious and inspirational as we have a deep sense of humility, integrity of purpose and a calming leadership presence that not only drives changes but creates opportunities for long-term success.

Some Case Studies of Selected Accomplishments:

Lean strategy as a competitive advantage

In the telecommunications industry. A cradle to grave concept that utilized the Hoshin Kanri & laser focused improvement initiatives to achieve break-through market penetration. Main enablers were smooth flow of products & services, extra-ordinary customer care and streamlined logistics delivery that made this organization #1 in its market.

Impactful reductions of operational costs without a reduction in the workforce

A high-level approach to identifying and eliminating “pain points” that ate away at hard earned profits. Done in the off-shore construction industry as a preventive stop & fix initiative, we established strong standards in the way work is done, visualized the value of the process, eliminated all non-essential work to impact key performance metrics resulting in $250K daily operating vessel cost reductions.

It’s 80% about people and 20% about the tools

If you are serious about a lean cultural transformation. Changing traditional behaviors from using tools to modeling lean behaviors requires an emotional component that is critical for success. Our model deploys 12 distinct lean leadership behaviors that support the attainment of easier ways of working, higher levels of quality and faster turnaround times.

Inform, Involve & Inspire for better sustainable results

Within the service industry, in 8 months we deployed a series of “kaizen events” through the development of Optimization facilitators. 16 events later, $40 mil in hard & soft savings, 1.2% EBITDA & 35% higher productivity.

Seamless Global Reach & Virtual Collaboration

Connecting Expertise Worldwide

Our global network of experts spans every major continent, enabling us to deliver localized insights with a global perspective. We leverage cutting-edge virtual collaboration platforms to ensure seamless communication, rapid problem-solving, and efficient project execution, regardless of geographical distance.
Real-time project dashboards
Secure, encrypted communication channels
Global talent pool for specialized expertise
24/7 support and delivery capabilities