TPS/Lean Takes PRACTICE,
Not Just Understanding

With more than 40+ years of combined operational experience, our “hands-on, interactive & laser focused engagement strategies offer those serious about making change a reality” a chance to see first-hand how value is generated and sustained.

Leveraging & Documenting Best Practices 

Our Operational Excellence (OpEx) approach drives real impactful change to any Service or Manufacturing Business Platform with more than 200+ Case Studies

100%
Knowledge & Application Retention
60%
Reduction in Lead Time Activities
50%
Increases in Customer Deliverables
35%
Reduction in Operational Costs
Our expert team of lean methodology consultants in a collaborative workshop setting

Driving Natural Outcomes with a Phased Approach

Through distinct and purposeful actions, these are the natural outcomes “any” organization will achieve over a 3 to 9 months when TPS/Lean is deployed correctly.  The sustainment of these outcomes is built into the deployment meaning these are earnings, savings and revenue enablers for months to come.  However, we must not forget that the true spirit of TPS/Lean is to improve what was previously improved! 

Visualization of Our Transformation Model

Our 4-Phased FOCUSED or FULL Transformation Model

Phase 1

Phase 1 is designed to “prepare” the business for the transformation and usually takes 30-60 days.  

Phase 2

Phase 2 is more tangible and begins the transformation on a “model area” and usually takes 120 to 180 days.

Phase 3

Phase 3 builds upon phase 2 and expands the learning from the model area to “value streams, departments and organizational wide” and usually takes 120-180 days.

Phase 4

Phase 4 focuses its efforts into the more “transactional” elements of the business from Quality Assurance, Finance, Planning, Scheduling, HR, IT and New Services Introduction and usually takes 90-120 days. 

Depending on the complexity of the business and the scale of impact, this phase ends only when the organization has “plateaued” and needs to generate a view and commitment to the “next level” of excellence. 

Our Core Consulting & Coaching Philosophy

The actions you take are more important than the knowledge you gain. Through our hands-on coaching, our program is about changing the way work is done, not debating whether we should or shouldn't!

Results & Action
Focused

Structured activities where OpEx activities enhance Customer Experience and make laser focused changes in business practices.

Alignment with Company Goals

All OpEx activities have direct alignment & impact with overall business strategies providing positive opportunities to grow Business Competitiveness.

No Involvement, No Commitment

Focus on participation with people and leaders who have direct responsibilities for attainment of outcomes. Fundamental to ensure continuous improvement culture takes root.

Creation of Standards & Daily Activities

OpEx activities utilize specific Principles & Practices to identify opportunities and execute action plans. Standards created and improved through PDCA cycle.

Operational Excellence Certificate Program (OECP)

The Operational Excellence Certification Program can be executed on-site in as short a time as 4 months to as long as 10 months. Learn by doing over 4-5 days each concept with technical & people skills focus.

OpEx Execution Strategy showing the complete learning journey from Inform through Simulate, Involve, Coach, to Inspire phasesMethods & Tools Application Per Engagement - Comprehensive 10-week program timeline with specific methodologies and deliverables for each phase

Our Assessment Methodologies

Comprehensive evaluation process combining Gemba walks, value stream analysis, and data-driven insights

Assessment Methodologies showing the complete evaluation cycle from Gemba observation to transition recommendations

DJ Duarte

Global Optimization Expert

36+ Years Experience47 Countries18 Industries69+ Partnerships

Transform your operations with proven TPS/Lean methodologies that frees up capacity, smooths flow of operations, generates transparency, reduces costs and builds sustainable excellence.

What I Do

Optimize Operations & Businesses-  “Monozukuri” the art of making something. The implementation of global “best practices” that impact operating systems, deliver measurable hard savings, enhance the customer experience & gain stronger levels of commitment by leaders.
Develop TPS/Lean Leaders- “Hitozukuri” the art of developing people. Creating the right Structure enables “Leaders” to drive real changes in the business. Focusing on “what matters most”, building teams that are led by leaders with the right mindsets for lasting change & visualizing the journey, creates success.
Drive Transformation- “Henkaku” the art of transforming businesses. Blending traditional excellence with digital innovation creates a unique opportunity to “grow the business” in such a manner that your customers take notice and are delighted, while your competitors are challenged to keep up. People, Performance, Process & Innovation are intrinsically linked.

Industry Expertise

Manufacturing:Aerospace • Apparel • Automotive • Chemical • Construction • Electronics • Food • Industrial • Medical Devices
Services:Education • Entertainment • Hospitality • Insurance • Logistics • Casinos • Telecom • Retail
Specialized:Business Processing Outsourcing (BPO) • E-Commerce • Financial • Healthcare • Oil & Gas

My Approach

Focusing on the implementation of the Toyota Best Practices, we connect the Toyota Production System (TPS) + Total Productive Maintenance (TPM) + Total Quality Management (TQM) + Total People Development (TPD) in our approach that has consistently attained “unimaginable results”. From analysis to implementation and follow-up, we ensure companies around the world achieve sustainable business transformation results with direct impacts to the bottom-line and in the capabilities of their people.

Why Makoto Flow Experts for Your OpEx Engagements

Vast Industry Knowledge & Experience

Wisdom You Can Trust

Our Network of more than 80 Experts have at least 15 Years in Manufacturing, Logistics and Service Industries, hold key positions of Operations, Production, Quality, Finance, Sales & Marketing plus at a minimum 2 Years with Makoto Flow engagements.

Leaders With A Bias For Action

Experienced transformation leaders who have engaged Fortune 500 & 1000 Companies and their Supply Chain, as well as M&A and SME’s delivering measurable results in Cost Avoidance/Reduction, Quality Improvements and overall Operational Efficiencies.

Leveraging Our “Get Dirty” Approach

Our “Hands-on at the Gemba” approach builds internal capabilities while delivering immediate results. Our unconditional commitment to creating sustainable change is best achieved through the development of the workforce (capable & competent), while engaging real world process optimization initiatives.  

Testimonial

What Our Clients Say

We provide a holistic suite of services designed to embed Lean thinking into the DNA of your operations, from leadership coaching to digital integration.

"

"I had the pleasure of learning leadership and Kaizen under DJ at Peterbilt Motors for months. His ability to reach out and stretch an individual to empty their cup from bad habits to his methods of continuous improvement was an incredible journey. His style of teaching is fun and challenging. DJ has a deep knowledge of the Kaizen methodology and is able to teach by example."

Senior Operations Auditor

Truck Manufacturer (USA)

"

"The JLIT experience is so valuable for your thought processes and your mindset to impact changes. DJ and his team know precisely how to bring TPS alive and how to help your understanding reach that next level of execution. In my opinion, JLIT is a necessity if you are a leader/manager by profession."

Interim COO

Netherlands

"

"To all those who would like to grow their knowledge of TPS, this is the best place to see it live. These guided tours of various facilities, you will experience TPS firsthand and during the classroom sessions, you will get a detailed overview of the facility and what they bring to the world of TPS."

Production Manager

UK

"

"DJ, I really wanted to express my sincere thanks for an amazing JLIT week in Japan. The deep learnings from the visits/lectures our 'Top 1' discussions on the challenges ahead of me and the clear connections to changing the culture was fantastic! For sure, more of my team will be on our next tour!"

Operations Manager

Malaysia

"

"A fantastic week in Japan! I have never experienced such a well-prepared business trip. It was very impressive to see how the various companies we visited applied TPS. My most important insight from this week is that processes must be built around people in order to be successful, and not the other way around."

Head Of Transformation

USA

"

"I was introduced to DJ & Makoto when I was attending Lean Silver training at Jabil in Penang. The best thing that I liked about him is that he makes things very easy to understand & practical to implement. Most other consultants spend time only on classroom training, whereas with DJ, it's the perfect blend of classroom learning & practical application on the shopfloor."

Nishant Jain

Change Leader & Production Manager

"

It truly has been a pleasure getting to know DJ and learning from his deep experience in Lean / Continuous Improvement. His depth of understanding for the principles of kaizen are some of the most profound of anyone I've met to date."

CEO

Technology Firm (North America)

"

DJ's ability to carefully listen to client problems and strategically provide insightful and effective solutions by breaking down the issues into sequential phases shows the incredible power of his deep understanding and clinical analysis of any business situation."

General Manager

Global Manufacturer (Thailand/Hong Kong)

"

This OE Project workshop taught us information for sure but they didn't just give it to us, we had to live every bit of it and through that, we experienced the horrors of traditional leadership and the advantages of lean leadership."

Director of Engineering

Parts Supplier (USA/China)

Let's Create Excellence Together

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