Our Operational Excellence (OpEx) approach drives real impactful change to any Service or Manufacturing Business Platform with more than 200+ Case Studies

Through distinct and purposeful actions, these are the natural outcomes “any” organization will achieve over a 3 to 9 months when TPS/Lean is deployed correctly. The sustainment of these outcomes is built into the deployment meaning these are earnings, savings and revenue enablers for months to come. However, we must not forget that the true spirit of TPS/Lean is to improve what was previously improved!
Our 4-Phased FOCUSED or FULL Transformation Model
Phase 1 is designed to “prepare” the business for the transformation and usually takes 30-60 days.
Phase 2 is more tangible and begins the transformation on a “model area” and usually takes 120 to 180 days.
Phase 3 builds upon phase 2 and expands the learning from the model area to “value streams, departments and organizational wide” and usually takes 120-180 days.
Phase 4 focuses its efforts into the more “transactional” elements of the business from Quality Assurance, Finance, Planning, Scheduling, HR, IT and New Services Introduction and usually takes 90-120 days.
Depending on the complexity of the business and the scale of impact, this phase ends only when the organization has “plateaued” and needs to generate a view and commitment to the “next level” of excellence.

The actions you take are more important than the knowledge you gain. Through our hands-on coaching, our program is about changing the way work is done, not debating whether we should or shouldn't!

Structured activities where OpEx activities enhance Customer Experience and make laser focused changes in business practices.

All OpEx activities have direct alignment & impact with overall business strategies providing positive opportunities to grow Business Competitiveness.

Focus on participation with people and leaders who have direct responsibilities for attainment of outcomes. Fundamental to ensure continuous improvement culture takes root.

OpEx activities utilize specific Principles & Practices to identify opportunities and execute action plans. Standards created and improved through PDCA cycle.
Comprehensive evaluation process combining Gemba walks, value stream analysis, and data-driven insights


Global Optimization Expert
Transform your operations with proven TPS/Lean methodologies that frees up capacity, smooths flow of operations, generates transparency, reduces costs and builds sustainable excellence.
Focusing on the implementation of the Toyota Best Practices, we connect the Toyota Production System (TPS) + Total Productive Maintenance (TPM) + Total Quality Management (TQM) + Total People Development (TPD) in our approach that has consistently attained “unimaginable results”. From analysis to implementation and follow-up, we ensure companies around the world achieve sustainable business transformation results with direct impacts to the bottom-line and in the capabilities of their people.
Vast Industry Knowledge & Experience

Our Network of more than 80 Experts have at least 15 Years in Manufacturing, Logistics and Service Industries, hold key positions of Operations, Production, Quality, Finance, Sales & Marketing plus at a minimum 2 Years with Makoto Flow engagements.
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Experienced transformation leaders who have engaged Fortune 500 & 1000 Companies and their Supply Chain, as well as M&A and SME’s delivering measurable results in Cost Avoidance/Reduction, Quality Improvements and overall Operational Efficiencies.

Our “Hands-on at the Gemba” approach builds internal capabilities while delivering immediate results. Our unconditional commitment to creating sustainable change is best achieved through the development of the workforce (capable & competent), while engaging real world process optimization initiatives.